Our application process is quick, easy, and secure. First, you will be asked to answer some basic questions about yourself.
What information may I be asked to provide?
- Name & Address
- Email Address & Cell Phone
- Last 4 digits of your SSN
- Income Source
- Bank Account Information and Debit Card Information
You will then be prompted to select a username and password for your new NHCASH.COM MyAccount self-servicing portal. It’s important to remember your username and password as you will need to log into your account to E-Sign your agreements with us to finalize your loan and get your cash!
On the next screen, you will receive a preliminary approval decision along with questions related to where you would like to receive your cash and a debit card for repayment. NHCASH.COM uses bank link technology to quickly and easily verify your bank account information. When you click the “Bank” button, you will be prompted to select Instant Verification or Manual Verification.
We encourage our customers to use BankLink because it is the fastest way to verify your bank account information and it reduces typos on routing and account numbers. Plus, instantly verifying your account may entitle you to added benefits, such as higher approval amounts and faster deposits!
Instant vs. Manual Verification
Instant Verification uses BankLink technology offered by Plaid® that allows us to instantly verify your bank account information. Once you select Instant Verification, you will see a pop-up screen explaining that Plaid® services are secure and private – their technology is used by major banks, service providers, and lenders such as Venmo®, Upstart®, American Express®, Coinbase®, and even Fannie Mae®. Plaid® will prompt you to select your bank from a list of thousands of partner-banks. You will then be prompted to enter your online banking credentials – this is the username and password you use to access your bank account online or through an App on your phone. Plaid® verifies the credentials against the information stored by your bank and lets us know that the account is open and is able to receive your loan deposit. Neither NHCASH.COM nor Plaid® can see your username and password and we have no way of accessing your account other than to process your pre-authorized, scheduled payments.
If you opt to select Manual Verification, a form will pop up on your screen asking you to input:
- Routing Number
- Account Number
- Bank Account Type (checking or savings)
- Your next paydate or the next date that you will receive income
- The following paydate or the following date that you will receive income
- Pay Frequency
Once you’ve verified your account, you will need to provide a valid debit card for repayment. Because some accounts do not allow for withdrawal of payments directly from your bank account, we require a debit card as an additional method of repayment. Once you input your debit card information, we will run a $1.00 debit on the card information you provided to us to verify that the card number and account are valid. We immediately reverse the charge, but it may take up to two (2) business days for your bank to redeposit the $1.00 into your account. Because we only need to verify that the account exists and is open, it does not matter, for our purposes, if you do not have funds in your account to cover the $1.00 debit.
Depending on the information in your application, you may then be asked to validate some additional information.
What information may I be asked to provide?
- Email Verification Code – we will email a code to the email address you put on your application. You will need to open the email (don’t forget to check your spam folder!) and input the code and click submit.
- One-Time Passcode – we will send a code to your cell phone or device. You will need to input the code into the proper field on your application and click submit.
- Knowledge-Based Assessment – we will ask you short, multiple-choice questions about yourself and your background. If you are who you say you are, these questions should be answered with ease.
- Upload an Image of Your Driver’s License – you will need to click the button on the screen that says “Click to Upload Front of License”. If you’re on a desktop or laptop computer, this button will open your file explorer for you to locate an image of your driver’s license. If you don’t have one on your computer, you can take a photo of your driver’s license on your phone, email it yourself, and save it onto your computer and then upload it to your application. If you’re on a cell phone, this button will prompt you to select a photo from your gallery or to take a photo. Once you’ve uploaded the front of your license, you will need to click the button that says “Click to Upload Back of License” and follow the same on-screen process to upload the back of your ID.
Once you have completed any required additional validations, you will be prompted to review the terms of your new loan and electronically sign your loan agreement. We will also ask you to select the bank account where you’d like to receive your deposit for a final time.
Once the agreement is signed, your application is complete, and it will be reviewed by our underwriters who will perform final fraud and underwriting checks prior to issuing your new loan. Generally speaking, you should hear from our underwriters within 24 hours of submission of your completed application.
Once underwriting is complete, you will receive an email from firstname.lastname@example.org with your approval status. If approved, your funds will be deposited into the account you selected on the next business day.
Your loan with us is an open-end, revolving line of credit. Think of it like a credit card, but without the plastic. When you’re approved, you receive an initial credit limit that is advanced to you in the form of your cash loan. You are responsible for making the minimum payment due on your account during each billing period that your account remains open. We do our best to align your payment due dates with the dates on which you will receive income and to remind you of when your payments are coming due.
With our lines of credit, your specific due dates will operate according to your 28-day billing cycle. (This means that your payment may not be on the same day each month!) Much like a credit card, your minimum payment due in each billing cycle depends on the activity in the account during the billing period, which means that your minimum payment amount may fluctuate a bit from period to period. And finally, your line of credit is “open-end” and “revolving”, which specifically means that there is no set end date to your account. If you continue to make on-time payments, you may be entitled to additional credit limit increases and cash drawdowns up to the maximum line size of $2,000 into perpetuity.
Note that this is NOT an installment loan product. This means that:
- there aren’t pre-established payment due dates at specific intervals (like weekly or monthly)
- there isn’t a pre-determined payment amount for each billing period
- there isn’t a discrete point in time where the loan is paid off and the account is automatically closed.
Statements, Payment Reminders, & Payment Adjustments
You will receive periodic billing statements for each period that your account remains open. These statements will be sent to the email address we have on file for you and will detail any account activity that took place during the billing period. Your statement will also list your minimum payment amount, as well as your due date.
In addition to your statement, we will send you payment reminder emails and text messages as your payment due date approaches.
We understand that sometimes things come up and you may need some additional flexibility on your payment due date. You can request a payment adjustment online in your MyAccount or you can call, email, or text us to request a payment adjustment. You can move your payment out as far as seven (7) calendar days (or ten (10) calendar days for Kansas residents) from your original payment due date without incurring a late fee.
Please note, payment adjustments are not available for your first payment.